Customer Service Representative
7 days ago
About Us
Tesco is a leading retail company committed to providing excellent customer service and quality products.
We are currently seeking a Customer Service Representative to join our team in Consett Genesis Extra. As a Customer Service Representative, you will be responsible for providing exceptional customer service, maintaining a clean and safe store environment, and working collaboratively with colleagues to achieve sales targets.
Salary:
The salary for this position is estimated at £12.02 per hour, increasing to £13.15 for stores within the M25. Additional payments may also apply depending on location and skills.
Job Description
A Day in the Life of a Customer Service Representative
As a Customer Service Representative, you will be the face of Tesco, interacting with customers daily to provide them with an excellent shopping experience. Your responsibilities will include:
- Providing exceptional customer service, greeting customers with a smile and serving them with pride.
- Building rapport with customers to create a positive shopping experience.
- Working across the store in various areas, including service, picking, and replenishment.
- Maintaining a clean and safe store environment.
- Participating in seasonal, community, and charity events to create a great inclusive atmosphere.
Required Skills and Qualifications
To succeed as a Customer Service Representative, you will need:
- A passion for delivering great service and creating a positive customer experience.
- The ability to build strong relationships with customers and colleagues.
- Excellent communication and teamwork skills.
- A flexible approach to work, including willingness to work varied shifts and overtime when required.
Benefits
As a Tesco colleague, you can expect a range of benefits, including:
- Competitive hourly rate (£12.02-£13.15).
- Guaranteed 16 hours per week (with opportunities to work fewer or more hours).
- 10% off and 15% at pay day weekends with Colleague Clubcard.
- Access to free wellbeing services and resources.
- Lifecover and award-winning pension with matching contributions up to 7.5%.
- Uniform provided and policies to support you for all of life's moments.
Others
If you are a motivated and enthusiastic individual who enjoys working with people, we would love to hear from you. Apply now to become part of our dynamic team
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