Azure Specialist
1 week ago
First Central Insurance & Technology Group (First Central) is an innovative market-leading insurance company driven by data. We currently have an exciting opportunity for a Technical Support Engineer to join our Technology and Data Team in Haywards Heath, Manchester or Guernsey locations. Occasional working from the office required but we are flexible.
The successful candidate will be responsible for providing exceptional escalated support for various products, services, and platforms to all colleagues in relation to technology-related incidents, service requests, and project delivery. This role involves providing oversight, direction, and acting as an escalation point for the Technical Support Team, enabling, instigating, and facilitating continual improvement initiatives.
Azure and related technologies play a crucial role in our business. Therefore, we require someone with extensive experience in providing technical support for these technologies. In addition to the requirements mentioned below, the ideal candidate should have a genuine interest in technology and a drive to learn new and changing technologies, processes, and procedures.
Core skills and qualifications:
- Strong experience in providing technical support for Azure and Automation technologies
- Possess in-depth knowledge of Microsoft Azure AD, Intune, Conditional Access, Autopilot, and other related technologies
- Have experience with Microsoft Defender for Endpoint, Office 365, and other related technologies
- Solid technical support experience
- Engage in 3rd line level BAU support, troubleshooting, and delivery of modern technologies
Benefits:
- Flexible bank holidays
- Eight flexible bank holidays; Everyone gets a paid day off annually to volunteer
- Electric Car Scheme
- Plug into our Electric Car Scheme for a deal with insurance, road tax, and servicing
- Flexible Working
- We're flexible; most roles let you mix office and home working
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