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Hospitality Team Member

2 months ago

Bath, Bath and North East Somerset, United Kingdom YHA Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Hospitality Team Member. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring our guests have a memorable experience.

Key Responsibilities
  • Provide warm hospitality and great customer service to all our customers, members, and guests.
  • Work on reception and offer insights about the hostel and the local area, ensuring every guest feels informed and welcomed.
  • Utilize our systems for efficient guest check-ins and check-outs and food & beverage sales and service.
  • Carry out cleaning and housekeeping duties, ensuring a comfortable and clean environment for all guests.
  • Assist in the preparation of food in the kitchen and serve food and drinks with genuine warmth, hospitality, and pride that will influence in more sales.
What We Offer

We offer a competitive hourly rate, exclusive benefits, free YHA Membership, and travel and adventure opportunities. Our team is passionate about creating an inclusive environment where every individual is celebrated for who they are and what they bring to our team.

Why Work for YHA?

At YHA, we believe in the power of diverse perspectives and unique experiences. Our vision is to create an environment where every individual is valued and empowered to grow. We are committed to making YHA accessible for all and actively seek to build a diverse team.

We are a charity that is passionate about providing exceptional hospitality and creating unforgettable experiences for our guests. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.