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Housing Support Coordinator

2 months ago

Sutton Coldfield, Birmingham, United Kingdom JOB SWITCH LTD Full time
Job Summary

We are seeking a highly organized and detail-oriented Housing Support Administrator to join our team at JOB SWITCH LTD. As a key member of our team, you will provide comprehensive administrative support and staff liaison services to ensure the efficient delivery of repairs and asset management services.

Key Responsibilities
  • Administrative Support: Provide administrative assistance to the team, including data entry, document management, and record-keeping.
  • Staff Liaison: Serve as a liaison between staff members, ensuring effective communication and collaboration to achieve team goals.
  • Customer Support: Provide excellent customer service to residents, responding to inquiries and resolving issues in a timely and professional manner.
  • Asset Management: Assist in the management of assets, including scheduling repairs, coordinating with contractors, and maintaining accurate records.
  • Repairs Coordination: Coordinate with residents, contractors, and other stakeholders to ensure timely and efficient repairs.
  • Support to Aids and Adaptations Coordinator: Provide administrative support to the Aids and Adaptations Coordinator, including data entry, document management, and record-keeping.
  • Support to Compliance and Risk Coordinator: Assist the Compliance and Risk Coordinator with administrative tasks, including data entry, document management, and record-keeping.
  • Information Flow Management: Manage the flow of information for residents' inspectors, ensuring timely and accurate communication.
  • Meeting Coordination: Coordinate meetings, take minutes, and ensure follow-up actions are completed.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office and other relevant software
  • Attention to detail and ability to maintain accurate records
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.