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Technical Sales Specialist

2 months ago

North Shields, North Tyneside, United Kingdom MTrec Ltd Full time
Rewards and Benefits
  • Private contributory pension scheme
  • Bonus scheme
  • Private healthcare scheme
  • Life assurance
  • Cycle to work scheme

About the Company

Our client is a leading North-East manufacturing business with a strong reputation for delivering high-quality products. With a well-resourced production facility and a highly skilled workforce, the company is committed to providing exceptional customer service.

Key Responsibilities

  • Handle inbound customer and representative sales calls
  • Provide technical training to sales team members
  • Create and maintain technical documentation
  • Develop sales strategies and close deals
  • Provide technical assistance during pre-sales and post-sales interactions
  • Basic RMA and customer complaint administration
  • Sales inbox triage

About You

  • Previous internal technical sales experience is required
  • Ability to calculate percentages, discounts, interest, and proportions
  • Willingness to travel occasionally for customer visits and industry events