Sales Team Lead
4 weeks ago
We are seeking a highly skilled and experienced Sales Controller to join our team at Elevation Estate Agents. As a Sales Controller, you will play a crucial role in overseeing the sales process, ensuring timely contract exchange and completion, and driving maximum profit through effective management of the sales team.
Key Responsibilities
- Communicate effectively with solicitors to achieve contract exchange by the specified reservation expiry date.
- Act as a liaison between the office-based sales team and stakeholders to ensure seamless progress of each sale in the pipeline.
- Investigate and resolve problems, particularly those involving multiple chains.
- Provide exceptional customer service, guiding customers through the contract/completion process and ensuring high service levels at all times.
- Resolve ad-hoc or minor queries, allowing conveyancers to focus on complex enquiries and achieve prompt exchange of contracts/completion.
- Provide regular updates to the sales team and coach those who need improvement.
- Attend or contribute to sales update meetings as required.
Requirements
- Experience in a face-to-face sales environment, preferably in property or conveyancing.
- GCSE Maths and English – Grade 4/C or above (or equivalent).
- Microsoft: Word and Excel.
- Effective negotiation and sales skills, good administration skills, strong communication and listening skills, and ability to work independently and as part of a team.
What We Offer
- Competitive salary: £21,800.00-£22,750.00 per year.
- Bonus scheme, commission pay, and performance bonus.
- Full-time schedule: Monday to Friday.
About Us
Elevation Estate Agents is an inclusive employer, committed to diversity and inclusion. We invite applications from a variety of backgrounds.
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