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Starbucks Store Manager Position

1 month ago

Derby, Derby, United Kingdom EG Group Full time

Role Overview

Ambitious Store Managers are required to drive store success and customer satisfaction.

About the Job

As a Store Manager at EG Group's Starbucks store in Derby, you will be responsible for leading a team of dedicated colleagues to deliver exceptional customer service and meet sales targets.

Key Responsibilities

  • Manage daily store operations, ensuring compliance with health, food safety, and hygiene procedures.
  • Lead inventory management, including stock control and merchandising standards.
  • Implement waste reduction and labour cost-saving initiatives to meet targets.
  • Handle cash management, including variances, banking summaries, and theft incidents.
  • Coach and mentor team members, fostering a welcoming environment and ensuring effective training and development.
  • Recruit new colleagues, prepare rotas, and motivate the team to promote and upsell offers.
  • Manage grievance and disciplinary cases in accordance with company policy.

Requirements

  • Previous management experience in a retail or hospitality environment.
  • A passion for delivering exceptional customer service and creating a welcoming atmosphere.
  • Flexibility to work various shifts, including weekends and holidays, as needed.
  • Effective communication skills to interact with team members, customers, and upper management.

Benefits

  • 30% Starbucks Discount on food, drinks, and merchandise.
  • 15% Off Food to Go at Greggs, Subway, and more.
  • 24/7 Virtual GP & Wellbeing Service.
  • 10% Asda Discount Card for extra savings.
  • Employee Assistance Program.
  • Quarterly Bonus Incentive.
  • Guaranteed Contracted Hours.
  • Compassionate Leave for times that matter.
  • Free Beverage on Shift.
  • EG Cares Benefits & Rewards Platform.
  • Life Assurance.
  • Recognition Rewards.
  • Learning & Development.
  • Work Anniversary Awards.
  • Career Progression Opportunities.
  • Access to the Learning Hub.