**Transformational Sr Manager, Business System Optimization**

2 months ago


Swindon, Swindon, United Kingdom Thermo Fisher Scientific Full time
About the Role

We are seeking a highly skilled and experienced Sr Manager to lead our Business System Optimization team. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and enhancing customer satisfaction.

Key Responsibilities
  • Lead Business Transformation: Collaborate with site leadership to identify and implement project funnels, driving culture change for profitable and sustainable growth.
  • Streamline Processes: Provide hands-on leadership to functional teams, enhancing customer experience, enabling profitable growth, and boosting efficiency.
  • Develop and Grow Teams: Lead, coach, and grow a motivated team that consistently meets departmental and business objectives through a culture of continuous improvement.
  • Foster a Culture of Learning: Foster a culture of learning and continuous improvement, using talent to drive business success.
  • Train and Mentor: Train, mentor, and follow-up with teams to ensure sustained system improvements and independent process management.
  • Role Model Leadership: Demonstrate Role Model Leadership in line with Role Model Leader Competencies.
  • Drive Continuous Improvement: Foster a culture of continuous improvement that emphasizes critical metrics such as customer satisfaction, financial performance, employee engagement, and product delivery and quality.
  • Develop Problem-Solving Capabilities: Provide oversight and support to develop continuous improvement problem-solving capabilities within all levels of the business.
  • Identify and Prioritize Projects: Assist teams in identifying new projects through value stream mapping, data analysis, and daily management systems. Coordinate the project funnel to maintain an ongoing queue of projects to deliver productivity goals.
  • Develop Value Stream Maps: Develop current and future state value stream maps, offering teams a roadmap for driving safety, quality, delivery, and cost productivity improvements.
  • Collaborate with Leadership: Collaborate with the site leadership team to create critical metrics and establish accountability tiers, while also driving strategic improvements.
  • Enhance PPI Competency: Enhance the site's PPI competency through the training of PPI Process Manager and PPI Champions on site to support local project needs.
  • Own Productivity Savings Reporting: Own the PPI productivity savings reporting process in partnership with Finance.
  • Develop and Standardize Business Processes: Work with the expanded divisional team to further develop, promote, and standardize business processes.
  • Anticipate and Mitigate Risks: Anticipate organizational challenges and risks, preparing and implementing proactive mitigation strategies for optimal results.
  • Ensure GMP Compliance: Ensure GMPs are considered during project execution.
  • Other Duties: Undertake any other duties as required by your Line Manager.
People Management
  • Champion Productive Work Environments: Champion productive work environments and provide support and guidance to your team, ensuring commitment and dedication.
  • Complete People Management Tasks: Complete People Management tasks, including attracting diverse talent, onboarding, training, setting clear goals and performance expectations, providing timely feedback, and conducting appraisals and development discussions.
Role Model the 4i Values
  • Integrity: Champion Integrity – Intensity – Innovation – Involvement.
EHS
  • Familiarize Yourself with Emergency Procedures: Familiarize yourself with emergency procedures and align with safe systems of work.
  • Ensure Compliance: Ensure compliance with environment, health, safety, and security policies and procedures, rules, signage, and instructions at all times.
  • Report Accidents and Near Misses: Ensure prompt reporting and investigation of all accidents, near misses, and breaches of rules.
Minimum Requirements/Qualifications
  • Passion for Continuous Improvement: Passion for hands-on continuous improvement and leading change in a complex environment.
  • Overcome Obstacles: Ability to overcome obstacles, achieve key outcomes, and deliver on promises.
  • Strong Interpersonal Skills: Strong interpersonal skills, capable of positively influencing leadership and individuals at all levels.
  • Lean Practitioner Experience: Experience as a Lean Practitioner with experience implementing successful LEAN fundamentals.
  • Problem-Solving Expertise: Expertise in problem-solving using formal programs/processes.
  • Comprehensive Thinking: A comprehensive thinker capable of enterprise-wide evaluations to integrate and streamline systems.
  • Promote Critical Thinking: Ability to promote critical thinking and continuous improvement in both operational and non-operational areas.
  • Proven Track Record: Proven track record in developing, training, and coaching teams.
  • Excellent Communication Skills: Excellent communication skills, both written and oral, in English.
  • Broad Knowledge of Business Processes: Broad knowledge of multi-functional processes and financial business methods.
  • Leadership Experience: Experience in leading, supervising, and motivating a team.
  • Proactive Approach: Proactive approach with the ability to manage team workload, priorities, and actively engage in their development.
  • High Ethical Standards: High ethical standards and adherence to a professional business code of conduct.
  • Travel Requirements: Ability to travel periodically;


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