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Electrical Field Service Technician

2 months ago

Swindon, Swindon, United Kingdom Microlise Full time
Job Title: Auto Electrician

At Microlise, we are seeking a skilled Auto Electrician to join our team of Field Engineers. As an Auto Electrician, you will be responsible for installing, servicing, and supporting our Microlise products at customer sites.

Key Responsibilities:
  • Visit customer sites to undertake installation, service, and support of Microlise products
  • Complete survey visits and identify suitable solutions
  • Conduct QA visits on Microlise products and peripherals in customer assets
  • Manage inventory and ensure the upkeep and safety of your vehicle and provided tools/equipment
  • Liaise with customers at all levels and provide support to peers and contractor resources
  • Ensure administration is concise, accurate, and professional
  • Adhere to internal processes and procedures
  • Report on statistical information when required
Requirements:
  • Demonstrable experience in a similar role, auto electrics and/or telematics
  • Full UK Driving Licence
  • Experience of working to Service Level Agreements and Operational Schedules
  • Understanding of vehicle wiring diagrams and ability to interpret these
  • Evidence of strong customer service skills with a professional approach
  • Good interpersonal and communication skills, with the ability to adjust style to relevant audiences
  • Ability to work autonomously, solve problems independently, and adhere to agreed processes
  • Take pride in work, ensuring quality and accuracy
  • Valid Passport for travel
Working Pattern:

Our Field Engineers work shifts on a rota basis, including weekends, to suit customer requirements. Full details regarding our working patterns can be discussed at the interview stage.

This is a field-based role covering the Swindon region, with occasional visits to our Head Office in Nottingham.

Why Microlise?

As a leading provider of software, telematics, and proof-of-purchase solutions, we deliver value to many of the UK's leading grocery retailers and food logistics providers. Our solutions are used by household names, including Tesco, Waitrose, DPD, and Royal Mail.

We are a proud Midlands-based company, operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange.

Our growing business is guided by our culture, which drives the way we behave, work, connect with customers, and support and develop our people.

We offer a range of benefits, including:

  • Full support and training to ensure success in the role
  • Great Place to Work certified
  • Private medical insurance with Vitality Health
  • 25 days holiday, excluding bank holidays, increasing with service
  • Invested in employee health and well-being
  • Employee Assistance Programmes
  • Free Costco membership and other local discounts
  • Great staff extras, including Easter eggs, yearly BBQ, Christmas gifts, and annual staff awards
  • Free Microlise Cresswell Racing Tickets and support for British Superbikes
  • Executive Box at Motorpoint Arena Nottingham

We are committed to finding the right candidate for this role and look forward to discussing the opportunity with you.