Industrial Inkjet Service Technician

21 hours ago


Milton Keynes, Milton Keynes, United Kingdom EFI Full time
Job Overview

We are seeking a highly skilled Industrial Inkjet Service Technician to join our team at EFI in the UK. This is a challenging role that requires excellent technical expertise and strong customer service skills.

The ideal candidate will have a minimum of 2 years of experience in field engineering positions servicing complex electro-mechanical devices. They should possess a strong commitment to customer satisfaction and be able to independently manage a large service territory.

This role offers a competitive salary of around £60,000 per annum, depending on experience, plus benefits and opportunities for career growth.

Responsibilities
  • Provide On-Site Support: Install, repair, and maintain industrial inkjet printers and other equipment as required.
  • Training and Troubleshooting: Provide training to customers on the use and maintenance of their equipment and troubleshoot complex electrical and mechanical problems.
  • Travel and Remote Work: Travel up to 75% of the workweek and work remotely with customers to identify equipment issues and provide technical guidance.
Requirements
  • Technical Degree: A minimum of 2 years of education in a relevant technical field or equivalent experience.
  • Field Engineering Experience: A minimum of 2 years of experience in field engineering positions servicing complex electro-mechanical devices.
  • Customer Management Skills: Strong commitment to customer satisfaction and ability to effectively communicate with customers.


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