Data Analyst: Excel Business Intelligence Specialist

2 weeks ago

Liverpool, Liverpool, United Kingdom NHS Full time
Alder Hey Children's NHS Foundation Trust

An exciting opportunity is available to join our team as a Workforce Information Analyst, based at Liverpool Innovation Park, Edge Lane, Liverpool. As a member of the Human Resources Team, you will play a key role in providing high-quality workforce information to support managers in planning their workforce for the future.

The successful candidate will be responsible for producing complex workforce information, providing training and support to ESR users, and developing accurate reporting systems for the Trust. They will also have line management responsibility for the Workforce Information Assistant and be responsible for their development and support.

The ideal candidate will have a strong background in data analysis, with experience in collecting, analysing and interpreting large quantities of complex data. They will also have excellent analytical, communication and interpersonal skills, with the ability to motivate and inspire others.

This role would suit someone who has experience in HR management information systems and processes, with a detailed knowledge of the Electronic Staff Record (ESR) system and its functionality.

Main Duties of the Job

The Workforce Information Analyst will be responsible for the following duties:

  1. Specifying, designing and providing reports to meet local, regional and national requirements, using ESR tools (ESRBI).
  2. Supporting the development of action plans for Division/Corporate Service areas to attain and maintain performance levels within Trust thresholds with regard to all workforce related KPIs.
  3. Carrying out benchmarking to support the delivery of high-level management workforce information.
  4. Producing and coordinating information for external returns (e.g. NHSI, WRES) and major internal reports (corporate report), ensuring timely delivery to agreed deadlines and to high levels of accuracy.
  5. Updating records on the ESR system, including employee personal details and the organisational hierarchy.
  6. Supporting the administration of routine checking of employees professional registrations, including contacting employees, accessing the appropriate professional organisations website, managing the ESR professional registrations interfaces and updating the employees personal record accordingly.
  7. Undertaking regular audits of data, liaising with relevant departments to ensure that necessary data fields are complete, accurate and that data inputting procedures are being followed.
  8. Preparing ad-hoc reports on the workforce (e.g. FOI requests, HR team request).
  9. Reporting on learning & development, and appraisal activity, providing analysis of activity, trends, equality and diversity monitoring etc.
  10. Attending user group meetings as a deputy for the Workforce Information Manager when required and any meetings with other departments where there is a need for ESR expertise or/and the provision of workforce information to support projects.
  11. Promoting and maintaining data quality within ESR and other workforce systems.
  12. Administering ESR, including setting up new users, allocating the appropriate levels of responsibility.
  13. Auditing ESR users regularly to ensure access rights are appropriate at all times and any leavers records have been terminated.
  14. Supporting an efficient ESR helpdesk service for users by providing timely support and advice.

Training and Staff Development

The Workforce Information Analyst will be responsible for the following duties:

  1. Regularly training HR and Managers across the Trust in the use of ESR, producing relevant training, guidance and support documentation.
  2. Providing training and development to the Workforce Information Assistant, being a point of contact for queries and escalations.
  3. Supporting the Workforce Information Manager to plan, manage and implement defined ESR related projects.
  4. Assisting where appropriate in the delivery of internal HR events, including induction as directed.
  5. Participating in specific project areas as agreed with the Workforce Information Manager.
  6. Liaising and working with HR colleagues as appropriate to maintain effective communication, ensuring that best practice is shared and developed and to facilitate cross cover for colleagues.

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