Residential Services Lead
2 days ago
We are seeking a results-driven Residential Services Lead to join our team at WGC Ltd. As a key member of our housekeeping department, you will be responsible for leading a team of housekeeping staff and ensuring that our guests receive the highest level of service.
About the Role
- Lead a team of housekeeping staff, providing guidance and support to ensure excellent service delivery.
- Develop and maintain strong relationships with hotel teams and suppliers to ensure seamless operations.
- Analyze guest feedback to identify areas for improvement and implement changes to enhance our services.
Requirements and Qualifications
- A background in housekeeping or a related field is essential.
- Excellent communication and problem-solving skills are required.
- You should be able to work independently and as part of a team.
What We Offer
- A competitive salary of up to £45,000 per annum, depending on experience.
- A comprehensive training program with an annual allowance of up to £15,000 for approved courses.
- Access to life insurance, discounted hotels and flights, and a full workplace pension scheme.
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