Senior Product Manager
3 weeks ago
Unlock your potential with HSBC Global Services Limited and take on a challenging role as a Senior Product Manager - Credit Card Engagement. In this position, you will be responsible for developing and executing strategies to improve customer engagement and retention on credit cards.
Key Responsibilities:
- Partner with digital and global teams to design and implement customer-centric solutions for credit card engagement and retention.
- Manage and drive execution for engagement campaigns and communications to customers.
- Track and analyze performance metrics to optimize engagement and retention strategies.
Requirements:
- Proven expertise in retention and customer experience, preferably in the financial services industry.
- Strong analytical and problem-solving skills, with the ability to think strategically.
- Excellent communication and project management skills, with the ability to work effectively in a team environment.
About HSBC Global Services Limited:
HSBC Global Services Limited is a leading provider of financial services, with a commitment to innovation and customer satisfaction. We offer a dynamic and inclusive work environment, with opportunities for professional growth and development.
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