Furniture Store Representative

4 weeks ago


Colchester, Essex, United Kingdom Simon Acres Recruitment Full time

Join Our Team

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We are looking for a motivated and enthusiastic Part-Time Sales Consultant to join our team at Simon Acres Recruitment. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers.

What We Offer

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We offer a competitive salary of £12 per hour, with the opportunity to earn commission and team bonus pro rata. You will also have access to ongoing training and development opportunities and a range of benefits.

About the Role

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This is a part-time sales consultant role, working 16-20 hours per week plus overtime. You will be the first point of contact for customers face-to-face or over the telephone, and your focus will be delivering exceptional customer service, sales advice, and creating an informed, honest, professional sales experience for our customers.

Key Responsibilities

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Your key responsibilities will include:

  • Maintaining and developing both new and existing customers through excellent customer care and ethical sales methods
  • Achieving your performance KPIs
  • Providing outstanding customer service at all times, resolving all customer queries quickly and efficiently
  • Handling telesales calls in between the store's footfall
  • Adapting to new technology to enhance customer experience
  • Working flexibly and as part of the team to ensure stock is replenished and displayed to the required standard
  • Carrying out daily cash handling routines
  • Adhering to data protection policies at all times
  • Changing POS and updating pricing changes within the store
  • Ensuring the store is clean and presentable


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