Operational Field Support Specialist

1 week ago


Chesterfield, Derbyshire, United Kingdom Voyage Care Ltd Full time
Job Overview

Voyage Care Ltd is a leading provider of home and community-based care services. We are seeking an experienced Operational Field Support Specialist to join our team in Chesterfield.

About the Role

This role will be responsible for providing operational support to our field-based staff, ensuring they have the resources and information needed to deliver high-quality care services. The successful candidate will have a strong background in customer service, with excellent communication and problem-solving skills.

Key Responsibilities
  • Provide administrative support to field-based staff, including data entry and reporting.
  • Assist with troubleshooting and resolving issues related to care services.
  • Collaborate with colleagues to develop and implement process improvements.
Requirements

To be considered for this role, you will need:

  • A minimum of 2 years' experience in a customer-facing role.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
What We Offer

We offer a competitive salary of £25,896 per annum, plus enhanced evening and weekend pay at an additional 50p per hour and premium overtime rates at an additional £1 per hour. You will also benefit from Wagestream, which allows you to access up to 40% of your earned pay.



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