Key Business Partner

3 weeks ago


Cleckheaton, United Kingdom Equals One Ltd Full time
About the Role:
We are seeking a highly motivated and results-driven Client Service Representative to join our Client Success Team at Equals One Ltd. As a Client Service Representative, you will be responsible for providing exceptional customer service, responding to client inquiries and concerns in a timely and professional manner, and working closely with cross-functional teams to deliver high-quality solutions that meet client needs.

Responsibilities:
* Provide exceptional customer service, responding to client inquiries and concerns in a timely and professional manner* Work closely with cross-functional teams to deliver tailored solutions that meet client requirements* Assist in developing and implementing strategic plans to drive client growth and retention* Identify and pursue new business opportunities, expanding our presence in the market* Maintain accurate records of client interactions, meetings, and communications* Annual Salary: £28,000 + Benefits* Hours: Monday-Friday, 9am-5pm (part-time considered)* Office-based role with occasional travel required

Requirements:
* 1+ year of experience in customer service or a related field* Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues* Proven track record of success in providing exceptional customer service* Ability to work independently and as part of a team, prioritizing multiple tasks and deadlines* Familiarity with Employment Law, HR, and Health and Safety regulations* Strong problem-solving and analytical skills, with the ability to think critically and creatively
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