Store Operations Manager

21 hours ago


ChesterleStreet, Durham, United Kingdom Sites Full time

Assistant Manager - Street - Full Time (37.5 Hours)

Drive Success at Ben Sherman

We're expanding and embracing an exciting new chapter, and we're looking for dedicated team members to deliver exceptional customer experiences across our stores and online platforms. As a key member of our team, you'll play a vital role in driving sales growth, improving KPIs, and maintaining exceptional visual merchandising standards.

Key Responsibilities:

  • Deliver sales targets by showcasing passion for our products and brand
  • Provide accurate product information to customers, including features, benefits, and stock availability
  • Promote our multi-channel shopping options to ensure customer satisfaction
  • Create an inviting atmosphere for customers
  • Process sales transactions with care and adhere to company guidelines
  • Demonstrate flexibility to meet store needs

Essential Skills and Experience:

Must-haves:

  • Customer service focus
  • Sales and target-driven mindset
  • Excellent visual merchandising skills
  • Commercial awareness
  • Good communication skills

Desirable:

  • Good IT skills
  • Experience in managing poor performance
  • Experience in a premium fashion brand


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