Account Director

3 weeks ago


Leeds, Leeds, United Kingdom HOUSE OF CREED Full time
About the Role

We are seeking a highly skilled Account Director to oversee our Creed Fragrance division at our esteemed department store in John Lewis Leeds. This role requires a strong focus on driving sales, delivering exceptional customer service, and managing a team of Luxury Brand Ambassadors.

Key Responsibilities
  • Sales Excellence and Stock Management: Strategically achieve sales targets and maintain optimal stock levels. Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
  • Relationship Management: Cultivate and maintain strong relationships with stakeholders, both internally and externally.
  • Compliance and Administration: Ensure adherence to company policies and streamline administrative processes for efficiency.
  • Market Awareness: Stay informed about industry trends and provide strategic insights to enhance business performance. Provide regular reports on sales performance and relevant activities.
  • Leadership and Motivation: Exemplify positive leadership qualities and promptly address any challenges within the team. Clearly communicate expectations and provide ongoing support and guidance.
  • Promotional Activities: Identify and capitalize on promotional opportunities to maximize brand visibility and sales.
Qualifications and Skills
  • Proven track record in retail sales and management, particularly within the luxury fragrance or beauty sector.
  • Exceptional leadership abilities and effective team management skills.
  • Demonstrated ability to exceed sales targets and drive business growth.
  • Familiarity with retail industry regulations and compliance standards.
Benefits
  • 32 days paid annual leave (pro rata for part-time employees)
  • Monthly competitive commission structure
  • Extra day off for your birthday
  • Product allocation with discounted rate
  • Clothing allowance
  • Contribution into company pension
  • Career progression & Training
  • Length of service rewards

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