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Floortender - Cardiff - Cardiff
2 months ago
Tonight Josephine is an award-winning operator in the late-night bar scene, with a portfolio of bars and venues across the UK. Our mission is to create great nights and days out for everyone, and we're committed to delivering exceptional customer experiences.
Our CultureWe're a lively and dynamic team that values creativity, innovation, and collaboration. We believe that everyone deserves a great night out, and we're passionate about making that happen. Our culture is all about harnessing a sense of belonging and community, where everyone can bring their true self to work.
What We're Looking ForWe're seeking a friendly and outgoing Floortender to join our team at Tonight Josephine. As a Floortender, you'll play a critical role in ensuring our guests have a memorable and enjoyable experience. You'll be responsible for greeting and welcoming guests, serving drinks and food, and maintaining a clean and organized seating area.
Responsibilities- Greet and welcome guests, providing a warm and friendly first impression.
- Serve drinks and food to customers, taking orders and ensuring timely delivery.
- Maintain a clean and organized seating area, clearing empty glasses, plates, and trash as needed.
- Engage with guests, providing information on menu items, drink specials, and promotions.
- Anticipate guest needs and promptly address any inquiries or requests.
- Collaborate with the team to ensure smooth and efficient service.
- Uphold all safety and hygiene regulations, including responsible alcohol service guidelines.
- Assist with setting up and breaking down the bar and seating areas before and after service.
- A generous service charge to reward your dedication to customer experience.
- An amazing 50% discount on food and drink across all our venues.
- Access to our Employee Assistance Program (EAP) for mental health, well-being, and finance support.
- The opportunity to join our world-class bartender training program and become a Cocktail Jedi.
- Third-party training sessions with globally accepted certificates.
- Incredible career progression opportunities.
- Our annual Nightfest staff party, where we celebrate together.
We want to hear from you You can apply using a CV or record a short video telling us why you're amazing and we should hire you. We're looking for people who are passionate about delivering exceptional customer experiences and who are excited about joining our team at Tonight Josephine.
