
Veterinary Receptionist Specialist
20 hours ago
About The Role
We are seeking a highly skilled and experienced Veterinary Receptionist to join our team at Dnavetcare in South West London.
Our practice delivers exceptional care and service to pets while creating a warm environment for teams, patients, and their owners.
As a key member of our team, you will be the first point of contact for clients, greeting them and assisting with scheduling appointments, inquiries, and general support.
This is a Full-Time position working 40 hours per week over 5 days.
Your responsibilities could include:
- Welcoming clients and pets upon arrival
- Booking appointments on RX Works diary
- Helping promote our Healthcare Plan for pets
- Booking follow-up appointments after consultation
- Assisting Vet and Nurse team with queries
- Managing paperwork for digital records
- Liaising with clients regarding booking and medication collection
- Ordering food and medication
- Processing payments after treatment
- Handling finance application processing
- Managing a busy reception desk
About You
Ideally, you have:
- Previous experience as a Veterinary Receptionist or similar customer-facing role in Veterinary Industry
- Exceptional communication and interpersonal skills
- Strong organizational abilities and multitasking in a fast-paced environment
- A genuine love for animals and commitment to outstanding client service
- Proficiency in computer systems and software
Cuddling pets is essential. Pets are central to our teams' values.
About Us
Dnavetcare is an independent group of multi-award-winning surgeries founded by veterinary surgeons Alan van Heerden and Dane Walker.
Our network of excellent veterinary surgeons provides expert care for pets and their owners.
Our founders are dedicated to providing excellent service to clients and respectful, caring, expert care for animals, as well as a supportive workplace for teams.
The salary range is £32,000 - £42,000 per annum, depending on your level of experience.
We strive to create a positive work environment where staff can grow professionally and personally.
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