Rent Collection Expert

4 days ago


London, Greater London, United Kingdom Brackenberry Full time
About the Opportunity

We are working closely alongside a Local Authority in Southwark to assist with the appointment of an Income Officer on a 3-month contract. The role is highly likely to be extended at the client's discretion.

This is a fantastic opportunity for someone with a passion for debt management and customer-facing roles to join our team. You will have the chance to work closely with a local authority and make a real difference in the lives of tenants.

Key Responsibilities:

  • To ensure that customers are referred for debt counselling and welfare benefit advice and services that are appropriate to the customer needs and service requirements.
  • To take timely and appropriate action on rent arrears cases, monitoring and analysing accounts, and working closely with relevant agencies and departments.

Requirements:

  • Educated to O level/GCSE standard or similar qualification.
  • Knowledge of debt management procedures, including legal process, rent and service charge setting principles.
  • Experience in a customer-facing role, ideally in social housing or income collection.

What We Offer:

  • A competitive salary of £18.11 - £23.54 per hour.
  • The opportunity to work on a high-profile project with a local authority.
  • A supportive and collaborative team environment.


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