Front Desk Coordinator
4 weeks ago
Job Summary
COSMO Authentic World Kitchen is seeking a skilled Receptionist to join our front-of-house team. As a Receptionist, you will be responsible for ensuring the smooth operation of our reception and reservations process, providing exceptional customer service, and maintaining a high level of professionalism in all interactions.
Key Responsibilities
- Provide exceptional customer service to guests, responding to their needs in a timely and professional manner.
- Manage the reception and reservations process, ensuring that all guest requests are met and that the front-of-house team is operating efficiently.
- Work collaboratively with the front-of-house team to ensure that all guests have a positive experience at COSMO.
- Maintain a high level of personal hygiene and body language at all times, adhering to COSMO's standards of professionalism.
What We Offer
- Outstanding training and development opportunities through the COSMO Academy.
- The chance to gain hands-on experience in a high-volume branded restaurant.
- A progressive and collaborative working environment.
- Competitive compensation package, including tips and staff meal on shift.
- Flexible shift patterns to suit your needs.
Requirements
- Experience in a similar role, preferably in a fast-paced restaurant environment.
- A positive attitude and ability to work well with others.
- Excellent communication and interpersonal skills, with the ability to understand and communicate with guests in their predominant language.
- Ability to work unsupervised and make decisions in a fast-paced environment.
- Willingness to follow direction and ask questions for clarification when needed.
- Flexibility to work overtime when required and assist with the workload of others.
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