Repairs Manager

4 days ago


North Yorkshire, United Kingdom James Andrews Recruitment Solutions Ltd Full time £52,179
Repairs Manager Job Description

We are seeking a skilled Repairs Manager to join our team at James Andrews Recruitment Solutions Ltd. The successful candidate will be responsible for overseeing the delivery of responsive and empty home work to high levels of customer satisfaction.

Key Responsibilities:
  • Oversee the in-house DLO who complete 65% of all works, hold the team accountable, manage performance and KPI's
  • Dealing with any damp and mould or disrepair claims in line with Awaab's Law
  • Ensuring the delivery of a high-quality service that meets the needs of tenants, leaseholders and other internal and external stakeholders
  • Providing a structured approach to reviewing and improving performance and understand how to manage budgets and employees effectively in order to get the best out of the resources available
  • Undertaking performance reviews of the in-house maintenance service to ensure value for money and efficiency
  • Managing any complaints that come through in line with the housing ombudsman code
  • Analysing data and managing areas of procurement
Requirements:
  • Recognised qualification at degree or diploma level in a building related subject or relevant experience in Housing Maintenance Service Delivery
  • Demonstrate the capability to lead and support a diverse team
  • Working knowledge of Health and Safety and compliance regulations as well as damp and mould in Social Housing
  • Experience of procuring services through frameworks and direct services
  • Demonstrate ability to manage KPI's including budgets effectively, in a contracts management capacity
Benefits:
  • Excellent defined contribution pension scheme with employer contributions of 6%
  • ~33 days holidays (incl. bank holidays) - plus option to buy or sell more
  • ~ Discount packages with over 800 retailers e.g. shopping, utilities and leisure
  • ~ Enhanced maternity, paternity and adoption pay
  • ~ Health care cash plan
  • ~ Low cost employee loans & saving accounts
  • ~ Cycle to work schemes
  • ~ Employee Assistance programme (giving completely confidential care, support and advice when you need it 24 hours a day, 365 days a year.)

This is a permanent role based in North Yorkshire, with a requirement to be in the office/on patch four days a week and one day working from home.


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