Store Operations Coordinator

3 days ago


Maidstone, Kent, United Kingdom JD Full time

Established in 1981, JD Group is a leading omni-channel retailer with over 60,000 colleagues and 3,400 stores across 30 markets worldwide.

We're committed to being the leading global omnichannel retailer in sports and outdoor industries. To achieve this, we need team members who are passionate about operational excellence, customer satisfaction, and driving growth.

About the Role

This role will support our Store Manager in running daily store operations. You'll take ownership of key duties, ensuring store KPIs are met.

  • Demonstrate exceptional customer service skills, resolving inquiries and complaints promptly.
  • Understand and interpret Oracle reports to inform decision-making.
  • Utilise in-store devices to drive sales and enhance customer experience.

Our ideal candidate has retail management experience, excellent time management skills, and proficiency in Microsoft Outlook, Word, and Excel.

Benefits
  • Competitive salary: £25,000 - £35,000 per annum (dependent on experience)
  • Discretionary bonus scheme
  • Pension scheme
  • Staff discount on JD Group brands
  • Personal development opportunities


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