Current jobs related to IT User Experience Specialist - Slough, Slough - The Advocate Group

  • User Experience Advocate

    1 month ago

    Slough, Slough, United Kingdom Wine Society Ltd Full time

    About the RoleWe are seeking a skilled User Experience Advocate to join our Trade and Digital Excellence team. As a key member of our team, you will be responsible for ensuring that the needs of our users and members guide all decisions to create an outstanding digital experience.Key responsibilities will include developing hypotheses using data and insights...

  • User Experience Advocate

    1 month ago

    Slough, Slough, United Kingdom Wine Society Ltd Full time

    About the RoleWe are seeking a skilled User Experience Advocate to join our Trade and Digital Excellence team. As a key member of our team, you will be responsible for ensuring that the needs of our users and members guide all decisions to create an outstanding digital experience.Key responsibilities will include developing hypotheses using data and insights...

  • Electrical Senior Specialist

    7 days ago

    Slough, Slough, United Kingdom Mainstay IT Full time

    Job Title: Electrical Senior SpecialistWe are seeking an experienced HV Senior Authorized Person to provide specialist support and oversight of HV and LV operations in Slough and surrounding areas. The successful candidate will be part of a leading Facilities Management contractor and will receive a competitive salary up to £55,000 + van. The ideal...

  • Electrical Operations Specialist

    6 days ago

    Slough, Slough, United Kingdom Mainstay IT Full time

    Job Title: Electrical Operations SpecialistRole OverviewMainstay IT is seeking a highly skilled Electrical Operations Specialist to oversee HV and LV operations across various locations. The successful candidate will ensure safe and efficient management of electrical systems with a focus on safety and compliance.Key ResponsibilitiesEnsure compliance with...

  • Electrical Specialist

    4 weeks ago

    Slough, Slough, United Kingdom Mainstay IT Full time

    Mainstay IT RecruitmentWe are seeking a highly skilled and experienced HV Senior Authorised Person to provide specialist support and oversight of HV and LV operations across our client’s facilities management portfolio.Key Responsibilities:Provide technical expertise and guidance on HV and LV operationsSupport the development and implementation of safety...

  • Electrical Specialist

    1 month ago

    Slough, Slough, United Kingdom Mainstay IT Full time

    Mainstay IT RecruitmentWe are seeking a highly skilled and experienced HV Senior Authorised Person to provide specialist support and oversight of HV and LV operations across our client’s facilities management portfolio.Key Responsibilities:Provide technical expertise and guidance on HV and LV operationsSupport the development and implementation of safety...

  • Electrical Authorised Person

    3 weeks ago

    Slough, Slough, United Kingdom Mainstay IT Full time

    Mainstay IT is seeking a highly skilled and experienced HV Senior Authorised Person to provide specialist support and oversight of HV and LV operations across various facilities in the Slough and surrounding areas.Key Responsibilities:Provide technical expertise and guidance on HV and LV operationsConduct site visits and inspections to ensure compliance with...

  • Technical Support Specialist

    3 weeks ago

    Slough, Slough, United Kingdom Shift F5 Ltd. Full time

    Technical Support SpecialistShift F5 Ltd. is seeking a skilled Technical Support Specialist to provide enterprise-level assistance to their customers. The ideal candidate will have hands-on experience with IT and application systems, a quick learning ability, and a passion for working with new technologies.Key Responsibilities:Supporting users with cloud...

  • Electrical Operations Specialist

    3 weeks ago

    Slough, Slough, United Kingdom Mainstay IT Careers Full time

    Mainstay IT Careers is seeking a highly skilled and experienced Electrical Operations Specialist to provide specialist support and oversight of HV (High Voltage) and LV (Low Voltage) operations across various locations. This role ensures the safe and efficient management of electrical systems, with a focus on safety and compliance.Key...

  • Digital Experience Advocate

    4 weeks ago

    Slough, Slough, United Kingdom Wine Society Ltd Full time

    We are seeking a skilled professional to lead our User Experience efforts and drive digital excellence within our Trade and Digital Excellence team.The ideal candidate will be passionate about understanding user needs and developing hypotheses using data and insights to inform our testing roadmap.They will assess test results, provide valuable input into...

  • Technical Support Specialist

    3 weeks ago

    Slough, Slough, United Kingdom Shift F5 - Technology Recruitment Full time

    At Shift F5 - Technology Recruitment, we are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing expert technical assistance to our clients, ensuring seamless software support and user training.Key responsibilities include:Providing technical support for web applications...

  • Technical Support Specialist

    3 weeks ago

    Slough, Slough, United Kingdom Shift F5 - Technology Recruitment Full time

    As a Technical Support Specialist at Shift F5 - Technology Recruitment, you will play a key role in supporting web applications and providing user support. You will be responsible for training new users on the platform and ensuring they have the necessary skills to use our software effectively.Key skills required for this role include Windows support...

  • Diagnostic Systems Specialist

    4 weeks ago

    Slough, Slough, United Kingdom TRS Consulting Full time

    Job Title: Diagnostic Systems SpecialistJob Summary: We are seeking a highly skilled Diagnostic Systems Specialist to join our team at TRS Consulting. As a Diagnostic Systems Specialist, you will be responsible for performing pre-sales demonstrations and post-sales customer training, onboarding new customers, and providing ongoing application assistance and...

  • Application Software Support Specialist

    2 weeks ago

    Slough, Slough, United Kingdom Shift F5 - Technology Recruitment Full time

    At Shift F5 - Technology Recruitment, we are currently seeking an Application Software Support Specialist to join our team. As a key member of our support team, you will play a critical role in providing technical assistance and training to users of our software.Key Responsibilities:o Provide timely and effective technical support to users of our softwareo...

  • Financial Reporting Specialist

    4 weeks ago

    Slough, Slough, United Kingdom Marc Daniels Specialist Recruitment Ltd Full time

    Are you a skilled financial professional looking for a new challenge? Marc Daniels Specialist Recruitment Ltd is recruiting for a Financial Reporting Specialist to join their team in a market leading company.This is a permanent, fully office-based role with study support. As a Financial Reporting Specialist, you will be responsible for ensuring financial...

  • Financial Reporting Specialist

    4 weeks ago

    Slough, Slough, United Kingdom Marc Daniels Specialist Recruitment Ltd Full time

    Financial Reporting SpecialistMarc Daniels Specialist Recruitment Ltd is seeking a highly skilled Financial Reporting Specialist to join their team. As a key member of the finance department, you will be responsible for ensuring the accuracy and timeliness of financial transactions and reports.Key Responsibilities:Ensure financial transactions are recorded...

  • Financial Reporting Specialist

    4 weeks ago

    Slough, Slough, United Kingdom Marc Daniels Specialist Recruitment Ltd Full time

    Financial Reporting SpecialistMarc Daniels Specialist Recruitment Ltd is seeking a highly skilled Financial Reporting Specialist to join their team. As a key member of the finance team, you will be responsible for ensuring the accuracy and timeliness of financial transactions and reports.Key Responsibilities:Ensure financial transactions are recorded and...

  • Financial Reporting Specialist

    4 weeks ago

    Slough, Slough, United Kingdom Marc Daniels Specialist Recruitment Ltd Full time

    Financial Reporting SpecialistMarc Daniels Specialist Recruitment Ltd is seeking a highly skilled Financial Reporting Specialist to join their team. As a key member of the finance team, you will be responsible for ensuring the accuracy and timeliness of financial transactions and reports.Key Responsibilities:Ensure financial transactions are recorded and...

  • Front-end Developer

    2 weeks ago

    Slough, Slough, United Kingdom Rock Compliance Ltd Full time

    Job Title: {title}Job Description:We are looking for a skilled front-end developer to join our team. The ideal candidate will have experience in designing and developing interactive web experiences.Key Responsibilities:Design and develop visually appealing and user-friendly interfacesWork closely with cross-functional teams to understand business...

  • Support Services Specialist

    4 weeks ago

    Slough, Slough, United Kingdom beBee Professionals Full time £22,000 - £28,000

    beBee Professionals is recruiting a Support Services Specialist to provide high-quality support to individuals with disabilities in their daily activities and personal development.Key Responsibilities:Assist service users with daily living activities, including personal care and household management.Implement care plans and monitor progress to ensure optimal...

IT User Experience Specialist

2 months ago

Slough, Slough, United Kingdom The Advocate Group Full time £35,000 - £40,000
About The Advocate Group

We are a leading provider of business transformation services, helping organizations like Monster Energy to enhance their technical capabilities and drive business performance.

Job Description

Role Summary

The IT User Experience Specialist will play a key role in developing and delivering our IT User Experience Journey, ensuring that all end users and consumers of our services are empowered with the knowledge and capability to fully leverage and maximise technology to drive and deliver results.

Key Responsibilities

  • Develop and deploy a seamless IT end user journey throughout EMEA.
  • Identify and implement key competencies for enhancing and upskilling organisation technical capability and productivity.
  • Lead key projects and initiatives to continually develop and enhance our best-in-class IT UX and upskilling initiatives.
  • Ability to fully understand complex technical needs and implement processes and material to drive and embrace user-centered technology needs and goals across EMEA catering for multiple languages.
  • Create champions in departments which can help drive and shape the UX going for the future maximising the full potential of systems and tools.
  • Work with external vendors and internal L&D teams to leverage available tools and resources to create and deliver focused programmes to empower end users.
  • Embed end-to-end training that ensures all consumers of technology are fully adopting and leveraging relevant tools to upskill and increase overall organisational technological capability.
  • Coordinate UAT to successfully ensure the most efficient and effective ways of working are deployed, taking in feedback to ensure solutions are user-focused.
  • Coordinate BAU handover and associated training material is available, understood and adopted.
  • Tailor and improve the IT Onboarding experience to create a succinct programme for both Office and Remote employees.
  • Ongoing development of Intranet to host training material, announcements/updates on new features and ensuring relevant KBs are kept up to date.
  • Work with BPOs to develop best-in-class, tailored training content for business-related systems and processes.

Key Skills and Experience

  • Minimum 2 years' experience in a similar field.
  • Demonstrable knowledge and experience in recognising and increasing end user technical capability (e.g. MS O365 Adoption).
  • Broad knowledge of LMS systems, core mainstream enterprise applications with a willingness to learn/implement new systems and processes.
  • Proven understanding of end user technical adoption and associated challenges embracing end users within a changing IT landscape.
  • Previous exposure working alongside internal L&D teams to deliver UX training and upskilling end users.
  • Proficient in creating technical training material across multiple business disciplines.
  • Ability to recognise patterns and trends that draw key conclusions to continuously improve training and upskilling penetration.
  • Capability to predict challenges associated with change and seek to proactively mitigate obstacles and technical problems.
  • Influencing outcomes and the ability to gain the support of others while managing expectations.
  • A self-starter who's able to create areas of opportunity and engagement, showing forward thinking to gauge new areas of expansion that can benefit EMEA end users.
  • Accomplished verbal and written communicator across all levels.
  • Strong collaboration skills, enthusiastic, resourceful and methodical.