South West London GP Practice Receptionist

3 weeks ago


London, Greater London, United Kingdom Hunter AHP Full time

Hunter Gatherer AHP is a leading specialist Allied Health Professionals recruitment agency, committed to supporting your career goals and understanding your needs.

We are seeking an experienced GP Practice Receptionist to join our team in South West London for a temporary position. As a key member of our team, you will be responsible for supporting the practice with administrative tasks and providing excellent patient service.

Job Overview

The successful candidate will be responsible for managing patient appointments and enquiries, maintaining patient records and documentation using Docman, and ensuring smooth daily operations of the reception area. You will also handle tele calls and direct them appropriately, and assist with administrative tasks as needed.

Key Responsibilities

  • Manage patient appointments and enquiries to ensure seamless communication and effective service delivery.
  • Maintain patient records and documentation using Docman, adhering to high standards of accuracy and confidentiality.
  • Ensure smooth daily operations of the reception area, including handling queries and resolving issues promptly.
  • Handle tele calls and direct them appropriately, providing clear and concise information to patients and healthcare professionals.
  • Assist with administrative tasks as needed, supporting the practice in achieving its goals and objectives.

Requirements

To be successful in this role, you will require:

Previous experience as a receptionist, ideally within a GP practice, with a proven track record of providing excellent patient service.Proficient in using Docman software, with the ability to maintain accurate and up-to-date patient records.Strong communication and interpersonal skills, with the ability to build rapport with patients, healthcare professionals, and colleagues.Ability to work flexibly, with a willingness to adapt to changing circumstances and priorities.

Salary and Benefits

The successful candidate will receive a competitive hourly rate based on experience, ranging from £14.50 to £17.50 per hour. In addition, you will benefit from:

Opportunity to work in a supportive and dynamic environment, with a team of experienced professionals who are passionate about delivering excellent patient service.

About Us

Hunter Gatherer AHP is a leading specialist Allied Health Professionals recruitment agency, dedicated to supporting your career goals and understanding your needs. Our mission is to provide a simple and transparent recruitment process, with a focus on delivering excellent service and supporting our candidates in their career aspirations.



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