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Backend Software Engineer

2 months ago

London, Greater London, United Kingdom Gradient Labs AI Full time
About Gradient Labs AI

We are a pioneering AI company based in the UK, dedicated to revolutionizing customer support for the next decade.

Our mission is to redefine the customer support landscape by building AI systems that can safely automate complex and high-risk customer queries, providing companies with unparalleled visibility and control over outcomes.

Our Tech Stack

We leverage a blend of cutting-edge technologies to build resilient and scalable systems. Our tech stack includes:

  • Go and PostgreSQL for backend development
  • Temporal and Encore for efficient system design
  • Google Cloud Platform for deployment
  • Vercel for frontend deployment
  • LLMs from OpenAI, Anthropic, and Cohere for AI capabilities
Job Description

We are seeking a highly skilled Backend Software Engineer to join our team and contribute to the development of our AI-powered customer support platform.

As a Backend Software Engineer, you will have the opportunity to:

  • Design and develop a robust and scalable operating system for our AI agents
  • Build resilient systems that deliver exceptional user experiences in the face of failures and turbulent conditions
  • Collaborate with our team to ship high-quality software quickly and efficiently
Requirements

We are looking for a talented individual who:

  • Is passionate about pushing the boundaries of AI-powered customer support
  • Has experience building complex and performant systems iteratively
  • Is motivated to work in a fast-paced, early-stage company environment
  • Has strong opinions and is not afraid to share them
  • Has a proven track record of delivering high-quality software in a senior or staff engineer role
What We Offer

We offer a competitive salary and benefits package, as well as the opportunity to work on a cutting-edge AI project that has the potential to revolutionize the customer support industry.