Customer Service Specialist

4 weeks ago


Tunbridge Wells, Kent, United Kingdom Brook Street Full time

We are seeking a skilled Customer Services Administrator to join our busy team at an award-winning, independent business in Brook Street.

Job Overview

This is a full-time maternity cover role for 6 months with scope to be extended or potentially made permanent. The successful candidate will have the opportunity to enhance their customer service and administration skills within a supportive and forward-thinking company.

Main Responsibilities:
  • Process orders and invoices efficiently
  • Coordinate the dispatch of orders to ensure timely delivery
  • Handle customer queries via phone and email, providing excellent service
  • Support the sales team to drive business growth
Key Requirements:
  • Excellent communication and interpersonal skills
  • A positive and proactive attitude towards work
  • Willingness to learn and grow within the role
Benefits Package:
  • 24 days annual leave plus bank holidays
  • Pension scheme for long-term security
  • Onsite parking for convenient commuting
Estimated Salary: £27,000 - £37,000 per annum

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