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Retail Leadership Position

1 month ago

ThornabyonTees, Stockton-on-Tees, United Kingdom Toolstation Full time
Job Description:

We are seeking a highly motivated Retail Supervisor to join our team in Thornaby. As a Retail Supervisor, you will be responsible for providing exceptional customer service, managing store operations, and supporting the Store Manager.

The successful candidate will have excellent communication and leadership skills, with the ability to motivate and engage the team. They will also be able to work effectively in a fast-paced environment, prioritizing tasks and meeting deadlines.

In this role, you will be responsible for:

  • Providing outstanding customer service, responding to customer inquiries, and resolving issues promptly.
  • Managing store operations, including inventory management, stock replenishment, and visual merchandising.
  • SUPPORTING THE STORE MANAGER IN THEIR ABSENCE, motivating and engaging the team, and coaching them to grow sales and achieve targets.
  • Mucking in, checking and unpacking deliveries, stocking shelves, cleaning the branch, and putting orders together.
  • Delivering great service, providing a great customer experience, and coaching the team to do the same.
  • Asking questions and building relationships, making sure our customers leave the branch with everything they need for the job.
  • BUILDING A FUN WORKING ENVIRONMENT, maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.

You will receive a competitive salary of £25,000 - £30,000 per annum, depending on experience. In addition, you will enjoy a range of benefits, including 22 days' holidays + Bank Holidays, company pension scheme and life assurance, bonus scheme, cycle to work scheme, save and buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards, and discounts at over 1000 other retailers.