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Ocean Freight Coordinator
4 weeks ago
Ocean and Air Freight Coordinator - Guildford
Our client, a UK-based Logistics company, is seeking an Ocean and Air Freight Coordinator to join their team in Guildford, UK.
As an Ocean and Air Coordinator, you will be responsible for managing and coordinating the transportation of goods via airfreight and ocean freight, ensuring timely delivery, compliance with regulations, and efficient customs clearance.
You will liaise with clients, carriers, and customs authorities to facilitate smooth import and export processes.
Key Responsibilities:
- Coordinate Import and Export Operations
- Manage the end-to-end import and export processes, including booking cargo space, arranging pickups, and coordinating delivery schedules.
- Prepare and submit customer quotations
- Track success/failure rate of quotes, reporting back to management
- Act as the primary point of contact for clients, providing updates on shipment status, resolving issues, and addressing any concerns or inquiries promptly and professionally.
- Liaise with airlines, ocean carriers, freight forwarders, and other transportation providers to negotiate rates, track shipments, and resolve any transportation-related issues
- Identify and mitigate potential risks associated with airfreight / Ocean freight shipments, such as delays, damages, or customs disputes, by implementing appropriate measures and contingency plans.
- Optimize transportation costs by evaluating shipping routes, carrier options, and service levels to achieve the most cost-effective solutions for clients while maintaining service quality.
Requirements:
- Industry and operational knowledge of Ocean import, export and cross-trade.
- Pricing / Quotation experience
- Managing of suppliers
- Customer service export and cross-trade experience
- Dangerous goods certification (Desired)
- Descartes customs system experience.
- Customs clearance knowledge