IT Software Trainer and Support Specialist
1 month ago
Are you a tech-savvy individual with excellent communication skills looking for a challenging role in software training and support?
About Shift F5 Ltd.
We're an expanding software company seeking a highly skilled System Training & Support Engineer to join our dynamic team. This role is ideal for someone who enjoys working with people, explaining technical information clearly, and providing exceptional user experience.
Main Responsibilities:
- Training and Onboarding: Conduct comprehensive training sessions for new and existing users, guiding them through software setup, configuration, and navigation.
- Technical Support: Provide prompt and efficient support to users, resolving inquiries and troubleshooting technical issues that arise.
- System Configuration: Configure software systems for new users, assisting with setup and customization to ensure a smooth user experience.
- Collaboration: Work closely with the development team to address complex issues and contribute to the development of innovative solutions.
Key Qualifications:
- Strong background in IT applications, with a knack for learning new systems quickly.
- Excellent communication and interpersonal skills, with the ability to interact effectively with users.
- Previous experience in software support or training, preferably with a background in business application support.
What We Offer:
A competitive salary package, including $65,000 - $85,000 per year, depending on experience, as well as opportunities for growth and professional development within our expanding company.
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