Driver/Labourer - Maintenance Technician

6 days ago

Hounslow, Greater London, United Kingdom Lampton 360 Limited Full time

About Lampton 360 Limited

Lampton 360 Limited is a leading provider of social value services, established to deliver outstanding services across the Borough of Hounslow. Our company represents a bold, new, and ambitious approach by a London Borough, underpinned by our CORE values: Customer First, One Team, Respectful, and Energised.

About the Job

We are seeking a highly skilled and customer-focused Maintenance Labourer to join our team. As a Maintenance Labourer, you will provide a high-quality, customer-focused service, through direct labour support to both minor works and responsive repairs teams. Your primary responsibility will be to ensure repairs are carried out efficiently and safely, working commensurate with our repairs department to the London Borough of Hounslow.

Key Responsibilities and Duties

  • Provide labour support to the repairs and minor works team and carry out duties directed by the planning team, supervisor, or senior management.
  • Undertake repairs where competencies and training allow you to do so to a high standard.
  • Always undertake your duties safely and within the health and safety guidelines and the company's policies.
  • Form robust and effective working relationships with the planners and supervisors.
  • Promote a philosophy of putting customer needs first at every opportunity.
  • Work with residents and the voluntary sector in improving service delivery and promoting creative and innovative ways of tackling problems, ensuring service delivery is maintained.
  • Check ladders and equipment before use and report any defects to the qualified operative, supervisor, or management immediately.
  • Check all PPE is adequate and in good condition, reporting any defects to the qualified operative, supervisor, or management immediately.
  • Ensure all works are undertaken safely and that risk assessments are always undertaken and adhered to.
  • Ensure the site is clean and tidy upon completion of works.
  • Photograph before and after repairs and store data on handheld device/PDA.
  • Any other duties as may be reasonable allocated as required for this post.
  • Be able to drive and hold a full driving licence.
  • Maintain the cleanliness of vehicles and ensure tools are checked regularly to ensure they remain safe and fit for purpose.
  • Follow all reasonable management requests.
  • Ensure you remain up to date with all relevant compliance and mandatory training that will enable you to fulfil your role's requirements.

Requirements

  • Apprenticeship/City & Guilds/NVQ 2-3 equivalent relevant experience.
  • Previous experience of working in a Social Housing Repairs environment is desirable.
  • Experience of working within a customer-facing role, delivering an outstanding customer experience.
  • Good level of numeracy, literacy, written, oral, and communication skills.
  • Knowledge of working in a maintenance environment.
  • Good understanding of roofing repair procedures and materials used.
  • Good understanding of Health & Safety and safe systems of work.
  • Strong customer focus and customer satisfaction skills.
  • Good working knowledge of local authority services.

What We Offer

  • Pro-rata holiday allowance, plus bank holidays (bank holidays are normal working days).
  • Free GOLD gym membership.
  • Lampton Rewards - discounts and offers from top brands and services.
  • Enhanced Maternity and Paternity leave.
  • Pension Scheme.
  • Refer a Friend Scheme offering up £250 for each new employee referred.
  • Staff wellbeing services, including access to online GP, occupational health, and EAP.
  • Flu Jabs.
  • Eye care vouchers and support towards glasses.
  • Cycle to work scheme.
  • Electric Car salary sacrifice scheme.

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