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Service Delivery Manager
2 months ago
About M-Tec Engineering Solutions Limited
We are a highly specialized engineering company seeking a skilled Service Manager to join our technical team. As a Service Manager, you will play a crucial role in ensuring the smooth operation of our automated equipment in high-volume engineering.
Key Responsibilities:
- Proven service experience within an automated manufacturing environment, including Disamatic Moulding, CNC Machines, Packaging Machinery, and Automated Measuring Systems.
- Develop and implement effective service strategies to minimize downtime and maximize equipment efficiency.
- Collaborate with cross-functional teams to resolve technical issues and improve overall service quality.
- Provide expert guidance and support to customers on equipment operation, maintenance, and troubleshooting.
Requirements:
- Proven track record of service experience in a similar role, with a strong understanding of automated manufacturing processes.
- Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
- Strong analytical and technical skills, with the ability to troubleshoot complex equipment issues.