Customer Service Representative

11 hours ago


Brynmawr, Blaenau Gwent, United Kingdom Flannels Full time
About the Role

This Customer Service Representative position at Flannels offers a fantastic opportunity for those passionate about fashion retail to develop their skills and career.

The successful candidate will be responsible for delivering exceptional customer experiences, processing sales transactions, and maintaining high levels of product knowledge.

Key Responsibilities:

  • To greet customers with a warm welcome, ensuring they feel valued and supported.
  • To ask open-ended questions to understand customers' needs, preferences, and requirements.
  • To recommend, locate, and select products that meet customers' needs, increasing sales and customer satisfaction.
  • To process sales transactions efficiently, handling cash, card payments, and other payment methods.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • High level of energy and enthusiasm to drive sales and provide excellent customer service.
  • Flexibility and reliability to work varied shifts, including weekends and public holidays.

Benefits:

  • Ongoing training and development opportunities.
  • Competitive salary package.
  • Paid annual leave and public holidays.

Salary: £20,000 - £25,000 per annum (dependent on experience). Estimated salary: £22,500.



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