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Senior Business Innovation Consultant

1 month ago

Eastern England, United Kingdom SGS & Co Full time

About this role:

SGS & Co is seeking an experienced Business Analyst to join its Innovation team. As a key member of the team, you will play a critical role in identifying and developing innovative solutions aligned with both market trends and client needs.

Key Responsibilities:

  • Client-Centric Consulting: Conduct in-depth interviews with clients to map their processes, understand the nuances of their business needs, and technical requirements.
  • Design Workflow Process Maps: Visualize proposed solutions for internal teams and stakeholders.
  • Identify and Quantify Challenges: Establish a return on investment (ROI) for the solution.
  • Lead Presentations and UAT: Gather client feedback, and ensure clients go through User Acceptance Testing (UAT) to ensure the solution delivers on client expectations.
  • Support Prototype Development: Document and translate client requirements into technical requirements, test prototypes, and work with the development team to implement adjustments and improvements.

Requirements:

  • 5+ years of experience in business analysis, project management, or consulting roles, preferably within the software solutions and process automation.
  • Proven experience in evaluating business processes and proposing solutions using workflow and process mapping tools.
  • Excellent English level, with other languages being an important plus.
  • Familiarity with technology automation, AI, and system integrations.
  • Knowledge of the graphics and creative marketing industry is preferred.