Head of Financial Wellbeing Services

3 weeks ago


London, Greater London, United Kingdom Independent Age Full time

Independent Age is a national charity dedicated to improving the lives of older people facing financial hardship. We believe no one should experience financial difficulties in later life.

We offer free, practical support through our Helpline and expert advisers. Our grants programme supports hundreds of local organisations working with older people across the UK.

We use our knowledge and insight to highlight issues faced by older people in poverty and campaign for change.

This role will play a critical part in delivering and developing our UK-wide Advice and Support service. You will work closely with the Director to inform the future design and delivery of these services.

The salary for this role is £65,678 per annum (pro-rata if part-time), offering flexible working hours and hybrid working arrangements.

Key responsibilities include:

  • Led and managed a high-volume, multi-channel remote service
  • Identified and implemented service improvements
  • Travelled across the UK, including Scotland

Our benefits package includes 28 days' annual leave, a generous pension scheme, and learning and development opportunities.



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