Business Operations Senior Analyst

8 hours ago


Wrexham, Wrexham, United Kingdom DTCC Full time

DTCC: Where Innovation Meets Excellence

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We are seeking a highly skilled Business Operations Senior Analyst to join our Global Service Bureau team. As a key member of our team, you will be responsible for ensuring the accurate setup, maintenance, and enrichment of Standing Settlement Instructions in ALERT.

The ideal candidate will have a minimum of 3 years' experience in a similar role and possess excellent communication skills. You will work closely with clients to understand their needs and provide timely solutions. If you are a detail-oriented individual with a passion for delivering high-quality results, we encourage you to apply for this exciting opportunity.

Salary: £25,000 - £28,000 per annum (dependent on experience)

Benefits:

  • Comprehensive health and life insurance
  • Pension scheme
  • Paid Time Off and Personal/Family Care
  • Flexible/hybrid model with 3 days onsite and 2 days remote

About the Role:

This is an exciting opportunity to join our team and contribute to the growth and success of DTCC. As a Business Operations Senior Analyst, you will be responsible for managing multiple projects simultaneously, ensuring timely delivery of high-quality results, and maintaining effective communication with clients and internal stakeholders.

Your Key Responsibilities:

  1. Actively handle multiple projects while meeting required turn-around time commitments
  2. Respond to client requests regarding Global Service Bureau services
  3. Manage assigned cases in Salesforce, make necessary updates, and confirm closure
  4. Adhere to quality standards, ensure compliance with Information Security and Client Confidential Information policies
  5. Generate various reports for clients, including benchmark reports and data quality initiative reports

Required Skills and Qualifications:

  • Bachelor's degree preferred but not essential
  • Minimum of 3 years' experience in a similar role
  • Collaborates well within and across teams
  • Excellent communication and problem-solving skills


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