Business Operations Senior Analyst
8 hours ago
DTCC: Where Innovation Meets Excellence
">We are seeking a highly skilled Business Operations Senior Analyst to join our Global Service Bureau team. As a key member of our team, you will be responsible for ensuring the accurate setup, maintenance, and enrichment of Standing Settlement Instructions in ALERT.
The ideal candidate will have a minimum of 3 years' experience in a similar role and possess excellent communication skills. You will work closely with clients to understand their needs and provide timely solutions. If you are a detail-oriented individual with a passion for delivering high-quality results, we encourage you to apply for this exciting opportunity.
Salary: £25,000 - £28,000 per annum (dependent on experience)
Benefits:
- Comprehensive health and life insurance
- Pension scheme
- Paid Time Off and Personal/Family Care
- Flexible/hybrid model with 3 days onsite and 2 days remote
About the Role:
This is an exciting opportunity to join our team and contribute to the growth and success of DTCC. As a Business Operations Senior Analyst, you will be responsible for managing multiple projects simultaneously, ensuring timely delivery of high-quality results, and maintaining effective communication with clients and internal stakeholders.
Your Key Responsibilities:
- Actively handle multiple projects while meeting required turn-around time commitments
- Respond to client requests regarding Global Service Bureau services
- Manage assigned cases in Salesforce, make necessary updates, and confirm closure
- Adhere to quality standards, ensure compliance with Information Security and Client Confidential Information policies
- Generate various reports for clients, including benchmark reports and data quality initiative reports
Required Skills and Qualifications:
- Bachelor's degree preferred but not essential
- Minimum of 3 years' experience in a similar role
- Collaborates well within and across teams
- Excellent communication and problem-solving skills
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