Creative Service Designer

3 days ago


London, Greater London, United Kingdom Salt Digital Recruitment Full time

About the Role:

Salt Digital Recruitment is seeking a highly skilled Service Designer to join their team on an immediate basis. This 4-month contract will involve working with a local government client to design user-centered public services with real impact.

Key Responsibilities:

  • Analyze service failures and determine root causes, identifying areas for improvement.
  • Streamline service functionality, reducing costs and enhancing efficiency.
  • Create cohesive user journeys, mapping interactions to simplify government processes.
  • Develop targeted improvements for digital and process-based support systems.
  • Rapidly iterate service prototypes, contributing to new cross-government patterns and standards.

The ideal candidate will have excellent analytical and problem-solving skills, with experience in designing intuitive user experiences. A strong understanding of human-centered design principles is essential, as well as proficiency in prototyping tools and technologies.

This Opportunity:

This role offers a unique chance to make a tangible impact on public services, working closely with researchers and developers to drive innovation. The daily rate for this position is £650, making it an attractive opportunity for experienced professionals looking to apply their skills in a dynamic environment.


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