Employment Support Specialist
4 weeks ago
We are seeking a highly motivated and experienced Employment Advisor to join our team at Maximus UK. As an Employment Advisor, you will play a vital role in helping individuals overcome barriers to employment and achieve their career goals.
Key Responsibilities- Manage a caseload of customers, providing coaching and guidance to help them prepare for interviews and job searching.
- Conduct in-depth assessments to understand customers' circumstances, preferences, and barriers to progression.
- Co-produce personalized action plans with sequenced interventions and development opportunities.
- Collaborate with local specialist services to address specific issues and provide support.
- Identify recruitment needs and undertake tailored pre-screens and group assessments.
- Co-produce effective in-work support plans with participants and employers.
- Participate in continuous improvement activities to ensure excellent customer service.
- Comply with company policies, including data security, safeguarding, and health & safety.
- Customer-focused with a strong commitment to customer care.
- Strong team player with a positive and flexible approach to work and colleagues.
- Previous experience in a fast-paced, target-driven environment.
- Experience delivering services to meet contractual and quality standards.
- Fully IT literate in using Microsoft Office and modern digital technologies.
- Strong communicator with the ability to listen, question, and build relationships.
- Demonstrable creative problem-solving skills and a positive approach to challenging barriers.
- Ability to plan and organize workload to meet targets and deadlines.
Maximus UK is committed to developing, maintaining, and supporting a culture of diversity, equity, and inclusion throughout the recruitment process. We are a Disability Confident Leader and offer a guaranteed interview for applicants with disabilities who meet the minimum requirements for the role.
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