Retail Store Manager
7 hours ago
Role Overview
The successful candidate will be responsible for leading and motivating a team of colleagues in our Phoenix Park store. As a key member of the leadership team, you will support the Store Manager in ensuring excellent customer service, contributing to achieving store sales and profitability.
Key Responsibilities:
- Support the Store Manager in maintaining a safe, legal, and high-performing store environment.
- Assist in delivering all store operations, objectives, and KPIs.
- Manage, coach, and support colleagues to develop a motivated and empowered team.
- Perform performance management and absence management as needed.
- Take on occasional opening and closing duties, ensuring colleague safety and stock/cash security/accountability.
- Conduct cash reconciliations, voids, and refunds for till colleagues.
- Model excellent customer service and lead the team to provide an exceptional experience.
- Collaborate with colleagues to promote the store by identifying opportunities to engage with the local community.
Requirements:
- Previous experience in retail or food service is preferred.
- Management or supervisory experience in a fast-paced operation is required.
- Strong commitment to achieving exceptional customer service standards.
- Ability to plan, organize, and prioritize effectively.
- Excellent communication and influencing skills.
- Capacity to take action and make decisions.
What We Offer:
- A competitive salary range of £30,000 - £40,000 per annum (dependent on experience).
- A comprehensive benefits package, including holiday pay, maternity and paternity leave, and pension scheme.
- Ongoing training and development opportunities to enhance your skills and capabilities.
- A supportive and inclusive work environment that values diversity and promotes collaborative working.
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