Retail Store Manager

7 hours ago


Nottingham, Nottingham, United Kingdom A.F. Blakemore & Son Ltd Full time

Role Overview

The successful candidate will be responsible for leading and motivating a team of colleagues in our Phoenix Park store. As a key member of the leadership team, you will support the Store Manager in ensuring excellent customer service, contributing to achieving store sales and profitability.

Key Responsibilities:

  • Support the Store Manager in maintaining a safe, legal, and high-performing store environment.
  • Assist in delivering all store operations, objectives, and KPIs.
  • Manage, coach, and support colleagues to develop a motivated and empowered team.
  • Perform performance management and absence management as needed.
  • Take on occasional opening and closing duties, ensuring colleague safety and stock/cash security/accountability.
  • Conduct cash reconciliations, voids, and refunds for till colleagues.
  • Model excellent customer service and lead the team to provide an exceptional experience.
  • Collaborate with colleagues to promote the store by identifying opportunities to engage with the local community.

Requirements:

  • Previous experience in retail or food service is preferred.
  • Management or supervisory experience in a fast-paced operation is required.
  • Strong commitment to achieving exceptional customer service standards.
  • Ability to plan, organize, and prioritize effectively.
  • Excellent communication and influencing skills.
  • Capacity to take action and make decisions.

What We Offer:

  • A competitive salary range of £30,000 - £40,000 per annum (dependent on experience).
  • A comprehensive benefits package, including holiday pay, maternity and paternity leave, and pension scheme.
  • Ongoing training and development opportunities to enhance your skills and capabilities.
  • A supportive and inclusive work environment that values diversity and promotes collaborative working.


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