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Bar Service Associate

2 months ago

Leeds, Leeds, United Kingdom Dakota Leeds Full time

About Dakota Leeds

Dakota Leeds is a luxury hotel and lifestyle brand that offers a unique and stylish experience to its guests. We are committed to delivering exceptional service and creating a welcoming atmosphere for our guests.

Job Summary

We are seeking a highly motivated and enthusiastic individual to join our team as a Bar Waiter/Waitress. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, working in a fast-paced environment, and maintaining a high level of professionalism at all times.

Key Responsibilities

  • Table Service
    • Provide table service to guests, taking orders and serving food and drinks in a timely and efficient manner.
    • Ensure that all orders are accurate and that guests are satisfied with their experience.
  • Guest Service
    • Provide exceptional service to guests, offering personalized recommendations and making genuine conversation to build rapport.
    • Ensure that all guests feel welcome and valued, and that their needs are met promptly and efficiently.
  • Teamwork
    • Work closely with the Restaurant and Reception team to ensure effective communication and a seamless guest experience.
    • Collaborate with colleagues to achieve common goals and objectives.
  • Knowledge and Skills
    • Have a comprehensive knowledge of food and beverage menu options, including allergens and ingredients.
    • Be able to offer personalized recommendations and make informed decisions about menu choices.

Requirements

  • Experience
    • At least 1 year of working experience, preferably in a hospitality environment.
  • Skills
    • Effective communication and interpersonal skills.
    • Ability to work at pace and be physically active for the duration of the shift.
    • Willingness to pour, serve, and sell alcohol.
    • Flexibility with shift patterns and availability around the needs of the business.

What We Offer

  • Competitive Pay
    • Indicative earnings of £12.50 per hour, paid weekly.
  • Benefits
    • 40% off stays at any Dakota hotel.
    • 25% off drinks and dining at any Dakota hotel.
    • Access to our Employee Assistance Program, including free private mental health support and counseling sessions.
    • Additional holiday day on the first anniversary of employment.
    • Family-friendly flexible working options.
    • Meals on duty and uniforming.
    • £150 bonus to recommend a friend to join our team.
    • £10 bonus every time you are mentioned on TripAdvisor.