Microsoft Dynamics Messaging Specialist

1 month ago


Stevenage, Hertfordshire, United Kingdom Reed Full time
Job Overview

We are seeking a skilled Microsoft Dynamics Messaging Specialist to join our team. The ideal candidate will have a strong background in Microsoft Exchange, Skype for Business, and Blackberry Enterprise Server (BES) administration.

Key Responsibilities
  • Manage Exchange servers, including mailbox databases, connectors, and transport rules.
  • Configure and troubleshoot mail flow, mailbox permissions, and distribution groups.
  • Monitor and optimize Exchange server performance and security.
  • Support Skype for Business services, including setup, configuration, and troubleshooting.
  • Manage user accounts, presence, and conferencing features.
  • Provide Blackberry Enterprise Server (BES) administration and support.
  • Respond to and resolve escalated incidents related to messaging and collaboration tools.
  • Implement and enforce security policies and controls for messaging platforms.
  • Participate in security audits and ensure compliance with regulatory requirements.
  • Conduct patching and upgrades of Exchange and Skype systems.
  • Engage in capacity management reporting and attend bi-weekly engineering meetings.
Requirements
  • Proven experience in administering Microsoft Exchange (2013/2016/2019) and Skype for Business.
  • Familiarity with Blackberry Enterprise Server (BES) administration is desired.
  • Strong understanding of email protocols such as SMTP, IMAP, and POP.
  • Experience with email archiving solutions and compliance requirements.
  • Knowledge of Active Directory integration with messaging systems.
  • Knowledge of VMware, NetApp SAN, and Cohesity backups is advantageous.
  • Experience with Microsoft Teams and automation of BAU processes is beneficial.
  • Excellent interpersonal and communication skills.
  • Ability to work within multi-disciplined teams and develop good relationships.
  • Strong decision-making, planning, and organisational skills.


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