Customer Support Technician Installer

2 weeks ago


Grimsby, North East Lincolnshire, United Kingdom ENGINEERINGUK Full time
About Us: ENGINEERINGUK is a leading provider of engineering services, committed to delivering high-quality solutions that meet our clients' needs. Our team is dedicated to providing exceptional customer service and technical support, and we're looking for like-minded individuals to join us.

We offer a competitive salary package, including a base salary of £29,000 - £36,200 per year, plus on-target earnings. You'll also enjoy a range of benefits, including 25 days annual leave, a first-rate pension programme, and wellbeing benefits.

Key Responsibilities:
  • Installations and fault fixing
  • Error diagnosis and technical problem solving
  • Documenting processes and following company procedures
  • Collaboration with the technical team

Requirements:
  • UK Manual driving licence
  • Comfortable working at heights and in all weathers
  • Problem solving and customer relationship building skills
  • Organised and customer-focused individual

Salary Details: The salary for this role is £29,000 - £36,200 per year, paid monthly. We also offer on-target earnings, which are calculated based on your performance and contributions to the team.

Benefits:
  • Competitive salary and on-target earnings
  • Company van
  • 25 days annual leave, including birthday and UK bank holidays
  • First-rate pension programme with up to 10% matching contributions
  • Wellbeing benefits, including Unmind App, BUPA medical coverage, and critical illness insurance
  • Life insurance and healthcare plan
  • Support for family situations, including neonatal leave and carers leave


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