Dynamic Pub Ambassadors

We invite you to become a part of our dynamic team at The Harpenden Arms, a bustling pub that embodies the spirit of community and camaraderie. As a key member of our staff, you will be responsible for delivering exceptional customer experiences, fostering a welcoming atmosphere, and contributing to the overall success of our establishment.

At Fuller's, we pride ourselves on being a people-centric organization that values diversity, inclusivity, and individuality. Our commitment to creating a supportive and collaborative work environment is reflected in our four core values: doing things the right way, being part of the family, celebrating individuality, and always asking what's next?

We offer a competitive salary, estimated to be around £19,500 per annum, based on industry standards and location factors. In addition to this, you can expect a range of benefits, including:

• A 25% discount on food and drink across all our pubs and hotels, increasing to 30% after one year, 35% after three years, and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels within the Fuller's Family.
• Access to 'My Fuller's', our online benefits platform, offering savings at hundreds of retailers and discounted gym memberships, cinema tickets, and more.
• Healthcare Cash Plan, providing access to a 24-hour GP service and reimbursement for dentist and eyecare appointments after one year with us.

As a Bar & Waiting Staff member, you will be responsible for:

• Providing exceptional customer service, ensuring a warm and welcoming experience for our patrons.
• Fostering a positive and inclusive team environment, promoting collaboration and open communication.
• Maintaining high standards of hygiene, safety, and presentation in our bar and dining areas.
• Working effectively as part of a close-knit team to ensure seamless service delivery.

To succeed in this role, you should possess:

• Sociable and friendly demeanor, with a passion for engaging with customers and colleagues alike.
• An excellent team player attitude, with a willingness to support and collaborate with others.
• Great communication skills, both verbal and written, to effectively interact with customers, colleagues, and management.
• A genuine enthusiasm for fresh food, great wines, and exceptional service.

Join our vibrant team at The Harpenden Arms and discover a rewarding career path that offers opportunities for growth, development, and a sense of belonging. We look forward to welcoming you to our dynamic team