Lead Billing Specialist
1 month ago
Job Description
We are seeking a highly skilled Lead Billing Specialist to join our team at Page Personnel. This is an exciting opportunity for an experienced professional to take on a challenging role and make a significant impact on our business.
About the Role
The successful candidate will be responsible for ensuring accurate and timely issuance of monthly usage invoices, including power, remote hands, IP bandwidth, and other units, dependent on business requirements. They will also investigate and address billing queries raised by clients and internal customers, using available tools to chase resolutions from internal sources.
Main Responsibilities
- Ensure accurate and timely issuance of monthly usage invoices
- Promptly investigate and address billing queries raised by clients and internal customers
- Input and allocation of Client Payments into Financial Force by entity and bank account
- Liaise with various internal departments to investigate and resolve billing queries in line with agreed SLAs
- Work closely with the treasury team to analyse any variance against receipts versus forecasts
- Reconcile any variances and be able to explain the differences to the Billing and Cash Supervisor/wider finance community
- Submit credit memos for approval following appropriate company policies, with full supporting documentation
- Highlight any contractual terms which are unable to be supported automatically by the billing system
- Work independently with End Users and Operational Leads to fully define and map such company processes and procedures, highlighting existing controls, potential risks, and current issues
- Support and participate in Billing and Cash Booking initiatives as required
- Assist with various Finance projects
- Carry out ad hoc tasks as required by the Billing and Cash Supervisor
- Knowledge of standard accounting packages (ideally Financial Force & Oracle)
- Demonstrated ability to operate software applications including MS Word, Excel (Intermediate), and Outlook
Requirements
- Flexible and adaptable, self-motivated and a pro-active worker
- Strong billing and cash booking experience
- Able to build strong relationships with internal and external stakeholders
- Innovative and able to think on your feet
What We Offer
The successful candidate will be paid between £19/h - £21/h depending on experience. This is a great opportunity to work with a leading data centre company based in Central London, close to Cannon Street station.
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