Customer Service Representative

3 days ago


Pulborough, West Sussex, United Kingdom Tesco Full time

About the Role:

At Tesco, we're committed to serving our customers, communities, and planet a little better every day. As a Customer Service Representative in our Pulborough Superstore, you'll play a vital role in delivering exceptional customer experiences. We're looking for passionate individuals who can build strong relationships with our customers, ensuring they feel valued and supported.

Key Responsibilities:

  • You will be responsible for knowing your customers and serving them with passion and pride, giving great natural service.
  • Passionate and knowledgeable about the products and services within the store.
  • Working across the store in our service, picking, and replenishment areas where required.
  • Making decisions that are right for customers, delivering routines in-store that meet the needs of customers at the right time.

What We Offer:

  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
  • Request flexible working from day one.
  • Get 10% off and 15% at pay-day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.

About Us:

We're proud to be Disability Confident Leaders and committed to providing a fully inclusive and accessible recruitment process. Our vision is to become every customer's favourite way to shop, whether they're at home or on the move. Serving means more than a transactional relationship with our customers; it means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.



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