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Customer Service Representative
1 month ago
We are seeking a motivated and customer-focused individual to join our customer service desk as a Customer Service Representative.
The successful candidate will be responsible for processing tasks related to delivering customer scheduled maintenance activities, communicating via customer portals, email, and telephone.
Key responsibilities include:
Responding to and dispatching emergency callouts
Processing tasks in relation to delivering customer scheduled maintenance activities
Communicating with customers via customer portals, email, and telephone
Taking inbound phone calls for the Service phone line and handling customer enquiries
Requirements:
IT skills, including Microsoft packages and email
Salary £24,000 (increases to £26k after successful probation period)
We are working with one of the country's leading experts in security systems, and this is an excellent opportunity to join a dynamic team and develop your skills in customer service and administration.
Service Desk Administrator
We are looking for a Service Desk Administrator to join our team, responsible for assisting with the planning, scheduling, and administration associated with all our maintained service contracts.
The successful candidate will be responsible for processing tasks related to delivering customer scheduled maintenance activities, communicating via customer portals, email, and telephone.
Key responsibilities include:
Responding to and dispatching emergency callouts
Processing tasks in relation to delivering customer scheduled maintenance activities
Communicating with customers via customer portals, email, and telephone
Taking inbound phone calls for the Service phone line and handling customer enquiries
Requirements:
IT skills, including Microsoft packages and email
Salary £24,000 (increases to £26k after successful probation period)
We are working with one of the country's leading experts in security systems, and this is an excellent opportunity to join a dynamic team and develop your skills in customer service and administration.
Contract Customer Service Advisor
We are seeking a Contract Customer Service Advisor to join our team, responsible for providing exceptional customer service and support to our clients.
The successful candidate will be responsible for processing tasks related to delivering customer scheduled maintenance activities, communicating via customer portals, email, and telephone.
Key responsibilities include:
Responding to and dispatching emergency callouts
Processing tasks in relation to delivering customer scheduled maintenance activities
Communicating with customers via customer portals, email, and telephone
Taking inbound phone calls for the Service phone line and handling customer enquiries
Requirements:
IT skills, including Microsoft packages and email
Salary £24,000 (increases to £26k after successful probation period)
We are working with one of the country's leading experts in security systems, and this is an excellent opportunity to join a dynamic team and develop your skills in customer service and administration.
