Agricultural Parts Specialist

2 months ago

Devizes, Wiltshire, United Kingdom New Resource Group Full time
About the Company

Our client is a well-established, family-owned enterprise with over 50+ years of service to the farming community. They are proud to maintain a "family feel" in their fast-paced workplace and prioritize promoting staff from within, ensuring that managers and representatives have deep grassroots experience. Their commitment to excellence and customer service has made them a trusted name in the agricultural, vehicle, and groundscare industries.

The Role

We are currently seeking a dedicated Agricultural Parts Advisor to join this dynamic team. In this role, you will:

  • Provide expert parts advice to both internal and external customers, ensuring their needs are met promptly, courteously, and efficiently.
  • Handle all enquiries, orders, and queries (whether written, by phone, or in person) with professionalism and speed, ensuring exceptional service.
  • Participate in stock control and manage the computer input of parts and goods from a wide range of prestigious agricultural brands.
  • Inspect and receive deliveries of goods, ensuring all documentation is accurate, and store items in excellent condition.

Key Responsibilities:

  • Provide expert advice on agricultural parts to internal and external customers.
  • Handle customer enquiries, orders, and queries with professionalism and speed.
  • Participate in stock control and manage computer input of parts and goods.
  • Inspect and receive deliveries of goods, ensuring accurate documentation and excellent storage conditions.

Requirements:

  • A strong knowledge of agricultural parts, or equivalent experience in related fields like HGV or the motor industry.
  • Excellent customer service and communication skills.
  • High attention to detail, accuracy, and proficiency in data entry.
  • Experience working under challenging deadlines.
  • Computer literacy and a valid UK driving licence.

What We Offer:

  • Enhanced holiday entitlement
  • Company sick pay
  • Company pension scheme
  • On-site parking
  • Competitive pay
  • Opportunities for career progression
  • Bespoke training and development programs

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