Stock Assistant

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sephora Full time
Job Title: Stock Assistant

At Sephora, we are seeking a highly organized and detail-oriented Stock Assistant to join our team. As a Stock Assistant, you will play a crucial role in ensuring the smooth and efficient operation of our store's inventory management processes.

Key Responsibilities:
  • Stock Management: Receive, inspect, and verify incoming shipments of merchandise. Unpack, label, and tag products accurately and efficiently. Organize and maintain inventory storage areas, including stockrooms and shelves. Perform regular stock counts and assist with inventory audits.
  • Stock Replenishment: Work closely with the management team to prioritize stock replenishment tasks. Ensure that stockrooms are adequately stocked to meet customer demands. Restock products on the sales floor promptly and maintain appealing product displays.
  • Documentation and Administration: Assist in handling product recalls and returns in compliance with company policies. Provide support during inventory audits and assist in resolving discrepancies.
  • Cash Operations: Accurately process customer transactions, adhering to cash procedures as per Sephorapedia guidelines and audit reports. Maintain cleanliness and organization in workspaces like the cash area and gift wrap.
  • Customer Service: Foster client loyalty by warmly welcoming, attentively understanding, and exceeding their needs at Sephora. Share product knowledge effectively to drive sales and increase basket size.
  • Teamwork and Communication: Collaborate with store associates to understand their stock needs and priorities. Communicate effectively with the management team regarding stock-related issues.
Requirements:
  • Prior experience in store operations (cash and stock), or related roles is preferred.
  • Knowledge of beauty and cosmetic products is advantageous.
  • Strong organizational skills with exceptional attention to detail.
  • Ability to lift and carry heavy boxes, stand for extended periods, and perform physical tasks.
  • Demonstrated ability to provide exceptional customer service and personalize recommendations based on customer needs.
About Sephora:

Sephora is a renowned beauty retailer at the forefront of the cosmetics industry. Our vibrant stores offer an extensive range of high-quality skincare, makeup, and fragrance products. We are united by a common goal - to reimagine the future of beauty.

We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. Sephora is proud to be an equal opportunity workplace for all.



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