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Sales and Customer Service Representative
2 months ago
Job Summary:
S4 Personnel Ltd is seeking a highly skilled Sales and Customer Service Representative to join our team. As a Sales and Customer Service Representative, you will be responsible for delivering exceptional customer service and sales support to our clients.
Main Responsibilities:
- Customer Service: Provide excellent customer service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
- Sales Support: Assist our clients in booking appointments and offering additional services, building a knowledge of our services and relaying this information to our clients.
- Communication: Develop strong communication skills, working in a busy environment and communicating effectively with our clients via phone and email.
- Teamwork: Work collaboratively with our team to achieve sales and customer service goals.
Requirements:
- Excellent Communication Skills: Possess excellent communication skills, both written and verbal.
- Customer Service Experience: Have previous experience in customer service, preferably in a sales environment.
- Sales Experience: Have previous sales experience, preferably in a customer-facing role.
- Reliability: Be reliable, positive, and happy to help.
Working Hours:
Shift Work: (7.5 hours on Monday - Friday), working between the hours of 08.00 - 20.00. You will be required to work 1 in 4 weekends (Saturday & Sunday 08.00 - 13.00 with time in lieu or overtime).
Benefits:
If you go permanent, the client offers exceptional benefits.